An IT Consulting Firm That Finally Give You Peace of Mind
Get an IT consulting firm without slow callbacks, junior technicians learning on your dollar, or surprise billing. Ascendant gives your business confidence in your IT from day one.
Tired of Your Technology Consulting Firm?
Our Highly Awarded Business IT Consulting Firm in New Jersey
Proof That Better IT Consulting is Measurable
How Our Technology Consulting Firm Works
From the first call to set it and forget it.
Tell us about your business
A short conversation, not an interrogation. We learn how your business actually runs.
We build a custom IT management plan around it
We take what is frustrating you today and build a custom support plan around your business.
We manage the IT, and keep you in the loop
Monitoring, support, and security run in the background. You run your business.
Why Companies Are Making The Switch To Ascendant's Business IT Consulting Firm
True 24/7 coverage
Our 100% USA technical team ready to support you.
Dedicated Technicians
We don't throw you in a large pool of technicians that have to learn your account on the fly. We assign a small team of technicians that know your business inside and out.
Highly Experienced
Ascendant's technical staff have an average of 16 years of experience. We don't hire staff that learn on your dollar.
Privately owned since 1994
Ascendant is privately owned and focused on our relationship with our clients. Our IT solutions are based on what your business needs, not what someone else is pushing us to sell.
Compare Your IT Consulting Services Company Against Our 27 Point Checklist
- ✓A full review of your existing IT support setup
- ✓A review of your current response times
- ✓A check of your security baseline
- ✓Clear recommendations on what needs fixing
- ✓A flat rate custom proposal built for your business
Request received
We will reach out within the next hour to schedule your free IT Benchmarking Assessment.
A History of Success Providing IT Consulting for Small Businesses in New Jersey
Ascendant Technologies, Inc. is always extremely helpful. They answer us immediately and look into the problem right away. Working with them saves us a lot of time in-house since they have the technical knowledge that we don't. They keep things running smoothly.
Pricing Transparency Guaranteed.
We deliver upfront clear pricing. We aren't interested in playing the low starting price that turns into a huge bill later.
No Band Aid Fixes
Recurring issues waste time for everyone. Our technicians are trained to find the root cause.
Account Management Included
Your dedicated team includes account management. We proactively review support trends and client feedback to flag problems before you feel them.
IT Consulting Firms That Are Experienced With Your Industry Software
Frequently Asked Questions About Our IT Consulting Firm
What is Ascendant's response time to support tickets?+
Average response time is 47 seconds. We do not take your support request and throw it in a queue for you to sit around waiting. Your dedicated IT support team is ready to troubleshoot the moment you call in.
Who would I work with?+
Depending on your company size, you get a dedicated team of technicians who know your IT environment, your documentation, and your staff as if they were in your office every single day. When you partner with Ascendant, you actually work with Ascendant. We never outsource overseas.
How does pricing work?+
Depending on your needs, we offer several pricing models: hourly, per ticket, per device, and per user. We are happy to work with you in whatever structure makes the most sense for your business. You also get true pricing transparency. If anything is ever out of scope, you will receive a proposal for that IT project first, and once it is signed, we begin the work. We are not in the business of sending our partners a surprise bill.
What is included in our IT support package?+
Depending on what managed IT support package fits your business best, we include unlimited support models, system maintenance, cybersecurity, IT consulting, backup and disaster recovery, and so much more.
You're here for a reason, Let's fix your IT Consulting
You should not feel like you have to manage your IT support companies. That's what you're paying them to get done. We will discuss a better IT support solution with no commitment required.
Request received
We will reach out within the next hour to schedule your free IT Benchmarking Assessment.